Terms, Privacy & Refund Policy

1. SaaS Terms and Conditions

• Acceptance of Terms: By creating an account, users agree to these terms.
• User Restrictions: Users may not reverse engineer, scrape data, or share accounts.
• Subscription and Payments: Billing cycles, taxes, and automatic renewals apply unless canceled before the next cycle.
• Limitation of Liability: We are not responsible for service interruptions or data loss beyond what is required by law.
• Termination: Users can cancel their subscription, and we may suspend or terminate accounts for violations.
• Intellectual Property: All software, logos, and content are owned by Supainvoice.

2. SaaS Privacy Policy

• Information Collected: We collect information such as name, email, IP address, payment details, and usage data.
• Use of Data: We use data to provide and improve the service, process billing, communicate updates, and support marketing.
• Data Sharing: We may share data with trusted third-party providers (hosting, analytics, payments, and support).
• Cookie Policy: Cookies are used for authentication, preferences, analytics, and performance.
• User Rights: Users can request access, correction, or deletion of their data in line with GDPR/CCPA requirements.

For privacy requests, contact support@supainvoice.com.

3. SaaS Refund Policy

• Refund Eligibility: Subscriptions are generally non-refundable except where required by law. We may grant full or prorated refunds at our discretion.
• Time Constraints: Refund requests must be submitted within 30 days of the initial charge.
• Trial Periods: If a free trial is offered, paid subscription starts automatically after the trial unless canceled beforehand.
• Termination Refunds: If we terminate an account for policy violations, refunds are not provided. If we terminate for other reasons, a prorated refund may apply.